Store Policies
Ashlesha Store Credit Policy:
At Ashlesha, each garment is a sacred statement—an embodiment of beauty, healing, and personal power. Every piece is custom-designed for the individual it was created for, infused with spiritual intention, ancestral artistry, and energetic alignment. For this reason, we honor store credit only in the rare event of a return.
Returns & Exchanges:
- Return request must be made within 7 days of delivery.
- Garments must be unworn, unwashed, and in original condition with tags attached.
- Once received and inspected, store credit will be issued via digital gift card.
No Refunds:
- No refunds under any circumstances due to the custom, sacred nature of each garment.
Final Sale Items:
- Custom, limited-edition, and discounted garments are not eligible for return or exchange.
Incorrect or Damaged Items:
- Contact within 72 hours of delivery with photos + order number.
- Replacement or store credit may be issued.
Store Credit Details:
- Issued within 3-5 business days after approval.
- Sent o email used at checkout.
- Never expires and can be used towards future collections or exclusive releases.
"We do not fear the fracture—we dress the healing. We drape the alchemy. We design from the ashes."